Summary
- Led multiple backend initiatives, driving scalability, reliability, and performance optimization through architectural
discussions and best practices. These initiatives involved designing and building core capacity systems, partners
availability management, and other critical backend components.
- Actively participated in bugs-triaging, on-call rotations, diagnosing and resolving production issues to improve
system stability. Maintained detailed technical documentation to streamline knowledge sharing and on-boarding.
- Collaborated closely with stakeholders to define clear technical requirements, ensuring alignment between prod-
uct and engineering goals. Took initiative in breaking down complex projects, effectively distributing tasks, and
driving timely, high-quality deliveries.
- Developed and implemented key projects, including a quota-based leave management system to reduce op-
erational dependencies, a capacity reservation system that improved rebooking rates by 17%, and a data-driven
reliability model that reduced NR-FBCE requests by 2%. Spearheaded backend migration to the Orion framework,
optimizing performance and reducing p95 latency by 1.5s while minimizing request loss by 2.5%. Built an A/B
testing framework from scratch for controlled feature rollouts, and introduced slot surge pricing, generating an
additional 2 Cr+ in revenue per month.